NoviCogi
Privacy Policy

Privacy Policy

Last updated: June 8, 2026

Background

We at NoviCogi Technologies – Ohrid understand that your privacy is important to you. Furthermore, we acknowledge that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website novicogi.com. Therefore, we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this document must be confirmed if you are willing to use our website’s services. You will be required to read and accept this Privacy Policy when signing up for an account or when opting in for our newsletter or eBook promotions. If you do not accept and agree with this Privacy Policy, you must stop using our website immediately.

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“Cookie”: a small text file placed on your computer, mobile phone, or tablet by our website when you visit certain parts of our website and/or when you use certain features of our website. Details of the cookies used by our website are set out in the section “How do you use cookies?”.

“Cookie Law”: the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

About Us

Our website is owned and operated by NoviCogi Technologies – Ohrid, a limited company registered in North Macedonia.

Registered address: 15 Korpus Nr. 21 6000 Ohrid North Macedonia TIN number: MK4020023548548 Postal address: 15 Korpus Nr. 21 6000 Ohrid North Macedonia

What Does This Policy Cover?

This Privacy Policy applies only to your use of our website, and only our website. Our website may contain links to other websites (e.g. advertisers). Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. This covers obvious information such as your name and contact details (like email), but also less obvious information such as identification numbers, electronic location data, and other online identifiers.

What Are My Rights?

Under the GDPR, you have the following rights, which we will always uphold:

  • The right to be informed about our collection and use of your personal data.
  • The right to access any personal data we hold about you.
  • The right to have your personal data rectified if any of it is inaccurate or incomplete.
  • The right to be forgotten, i.e. to ask us to delete or otherwise dispose of any of your personal data.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to data portability.
  • Rights relating to automated decision-making and profiling.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the competent data protection authority.

What Data Do We Collect?

Depending upon your use of our website, we may collect some or all of the following personal and non-personal data:

  • Name
  • Date of birth
  • Gender
  • Address
  • Email address
  • Telephone number
  • Profession and job title
  • Information about your preferences and interests
  • IP address
  • Web browser type and version
  • Operating system
  • A list of URLs starting with a referring site, your activity on our website, and the site you exit to

How Do We Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using your personal data. Your personal data may be used for the following purposes:

  • Providing and managing your access to our website
  • Personalizing and improving your experience on our website
  • Supplying our products and/or services to you
  • Communicating with you (this may include responding to emails or calls from you)
  • Supplying you with information by email and/or post that you have opted in to
  • Analyzing your use of our website with certified tools (like Google Analytics) to continually improve it

If you submit your CV for a job position, it is sent to our HR department, who will contact you about your interest. In this case, processing is based on your prior consent.

AI Advisor & Automated Processing

On our website we offer an AI advisor that creates an individual recommendation based on the details you provide. When you use this tool, we process the information you enter (e.g. company size, industry, department, your challenge and, optionally, your name) together with your email address.

To generate the recommendation, we transmit your input to our processor Anthropic (Anthropic PBC, USA), whose “Claude” language model performs the analysis. This involves a transfer of data to the USA (a third country). Anthropic processes the content to provide the response and, according to its own statements, does not use it to train its models. We do not pass your name to the model.

We send and receive the result, along with an internal notification, by email via our own mailbox on Microsoft 365 (Microsoft Ireland Operations Ltd., EU). To protect against misuse (spam/bots) we use Cloudflare Turnstile. To process and follow up on your enquiry, we also store your details in our CRM system HubSpot (HubSpot, Inc., USA).

The legal basis is your consent (Art. 6(1)(a) GDPR), which you give before use; the transfer to the USA is based on your explicit consent or appropriate safeguards (Art. 49 / Art. 46 GDPR). There is no automated decision producing legal effects within the meaning of Art. 22 GDPR — the recommendation is only a non-binding starting point. You can withdraw your consent at any time with effect for the future. We store the submitted information only for as long as is necessary to handle your request.

How Long Will We Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

How We Store, Transfer and Share Your Data

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA”). These are known as “third countries” and may not have data protection laws that are as strong as those in the EEA. Where this happens, we take additional steps to ensure that your personal data is treated just as safely and securely as it would be within the EEA and under the GDPR.

We may share personal data with other companies we cooperate with in order to improve the services we offer to you, including present and future clients. Where this involves the transfer of personal data outside the EEA, we ensure that personal data is protected by appropriate safeguards.

How Can I Control My Personal Data?

In addition to your rights under the GDPR, when you submit personal data via our website you may be given options to restrict our use of your data — in particular for direct marketing (including the ability to opt out of our emails via the unsubscribe links). You may also restrict our use of cookies (see the cookies section below).

How Can I Access My Personal Data?

You can ask us for details of the personal data we hold about you and for a copy of it. This is known as a “subject access request” and should be made in writing to the address shown below. There is not normally any charge, and we will respond within one month of receiving it (extendable in complex cases).

How Do We Use Cookies?

Our website uses first-party and third-party cookies (e.g. Google Analytics). Essential cookies are required for the website to function; non-essential cookies (e.g. analytics) are only set with your consent. Cookies help us improve the user experience. You can restrict or disable cookies at any time via your browser or our cookie settings.

Contact

For any questions about your personal data and data protection — including to make a subject access request — contact us at: Email: info@novicogitech.com Telephone: +389 75472963 Postal address: 15 Korpus Nr. 21 6000 Ohrid, North Macedonia

Changes to This Policy

We may occasionally change this Policy, for example to comply with new legal or technical requirements. We will post the updated Policy on the website and, where required by applicable law, notify you of material changes and seek your consent. Please review this page periodically for any changes.